Tag: reference desks
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More on the Paging System at Darien Library
To followup on yesterday’s post in which I noted that I was going to look for more information on the patron notification system at Darien Library, I’ll note here that Diana K. Wakimoto’s post at the Waki Librarian provides a nice summary of John Blyberg’s presentation about the project at Internet Librarian last month. If…
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Patron Notification System at Darien Library
This post is just a reminder to myself that I need to investigate further this interesting “patron notification system” that the Darien Library (CT) is putting together. I think that the Growl software is involved in some way. I’m guessing that it allows a patron to request help from any available librarian. I first heard…
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Getting More Mileage Out of Reference Interactions
A recent article in Reference & User Services Quarterly caught my eye today: Finnell, Josh and Walt Fontane. “Reference Question Data Mining: A Systematic Approach to Library Outreach.” Reference & User Services Quarterly 49.3 (2010): 278-286. Web. The authors describe a process developed at the library at McNeese State University in which reference statistics recorded…
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Will there still be a desk?
Librarians have been busy this year debating the future of reference. First, a discussion arose at the ALA Midwinter meeting in January about whether libraries should still have a reference desk. Dave Tyckoson, the current president of RUSA, then posed the same question on RUSA’s official blog on February 2 (“Ditching the Desk?”) and got…