Tag: academic libraries
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Getting More Mileage Out of Reference Interactions
A recent article in Reference & User Services Quarterly caught my eye today: Finnell, Josh and Walt Fontane. “Reference Question Data Mining: A Systematic Approach to Library Outreach.” Reference & User Services Quarterly 49.3 (2010): 278-286. Web. The authors describe a process developed at the library at McNeese State University in which reference statistics recorded…
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Next meeting of the Virtual Reference SIG
The next meeting of the Metro Virtual Reference SIG will be April 6, 2007, from 10 am to 12 noon. We will meet in room 415 of the Newman Library at Baruch College. Our guest speaker that day will be Colin Bain from the Queensland University of Technology, who will describe his library’s pilot project…
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UPenn librarians making IM friends
For a long time, I’ve been lurking on the RSS feed for the blog for library staff at the University of Pennsylvania and was amused today to read this post about an exchange a librarian had with a student on the library’s IM service. By the way, if I am reading a blog feed that…