{"id":298,"date":"2010-04-22T12:32:15","date_gmt":"2010-04-22T16:32:15","guid":{"rendered":"http:\/\/www.stephenfrancoeur.com\/digitalreference\/?p=298"},"modified":"2010-04-22T12:32:15","modified_gmt":"2010-04-22T16:32:15","slug":"cornell-universitys-chat-service-turns-10","status":"publish","type":"post","link":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/2010\/04\/22\/cornell-universitys-chat-service-turns-10\/","title":{"rendered":"Cornell University&#8217;s Chat Service Turns 10"},"content":{"rendered":"<p>A note of congratulations to the library staff at Cornell University, who are <a href=\"http:\/\/www.library.cornell.edu\/ask\/chatbirthday\">celebrating the ten-year anniversary<\/a> of the launch of their chat reference service. I remember in fall 2000 looking closely at how they ran their service as my library was in the planning stages for its own chat service (launched March 2001).<\/p>\n<p>For a thumbnail history of chat reference services, the best starting point is Bernie Sloan&#8217;s 2006 article:<\/p>\n<p>Sloan, Bernie. &#8220;Twenty Years of Virtual Reference.&#8221; <em>Internet Reference Services Quarterly<\/em> 11.2 (2006): 91-95. <a href=\"http:\/\/www.informaworld.com\/smpp\/content~db=all~content=a902712163\">Web<\/a>. 22 Apr. 2010.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A note of congratulations to the library staff at Cornell University, who are celebrating the ten-year anniversary of the launch of their chat reference service. I remember in fall 2000 looking closely at how they ran their service as my library was in the planning stages for its own chat service (launched March 2001). For [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[12,54,55],"class_list":["post-298","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-chat-reference","tag-cornell-university","tag-history"],"_links":{"self":[{"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/posts\/298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/comments?post=298"}],"version-history":[{"count":0,"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/posts\/298\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/media?parent=298"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/categories?post=298"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/digitalreference\/wp-json\/wp\/v2\/tags?post=298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}