{"id":196,"date":"2012-05-04T19:52:55","date_gmt":"2012-05-04T19:52:55","guid":{"rendered":"http:\/\/www.stephenfrancoeur.com\/beatingthebounds\/?p=196"},"modified":"2012-05-04T19:52:55","modified_gmt":"2012-05-04T19:52:55","slug":"source-of-information-for-understanding-your-academic-library-users","status":"publish","type":"post","link":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/2012\/05\/04\/source-of-information-for-understanding-your-academic-library-users\/","title":{"rendered":"Source of Information for Understanding Your Academic Library Users"},"content":{"rendered":"<p>As a user experience librarian, I need to make sure that I am considering all the sources of information that will help me better understand our students and faculty as library users. I want as much as possible to make keep in mind the mantra that <a href=\"whitneyhess.com\/blog\/2012\/05\/04\/the-user-is-not-like-me\">&#8220;the user is not me.&#8221;<\/a><\/p>\n<p>As an exercise in making a list of the main ways that I can learn about our users in the college library where I work, I put together this little mindmap that delineates between those sources where we are actively soliciting responses from our users and those sources where were are sifting through the traces of the users&#8217; interactions with our services and systems. Did I miss anything important?<br \/>\n<a href=\"http:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-content\/uploads\/2012\/05\/Understanding-the-Librarys-Users.png\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-content\/uploads\/2012\/05\/Understanding-the-Librarys-Users-300x254.png\" alt=\"\" title=\"Understanding the Library&#039;s Users\" width=\"300\" height=\"254\" class=\"alignnone size-medium wp-image-200\" srcset=\"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-content\/uploads\/2012\/05\/Understanding-the-Librarys-Users-300x254.png 300w, https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-content\/uploads\/2012\/05\/Understanding-the-Librarys-Users-353x300.png 353w, https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-content\/uploads\/2012\/05\/Understanding-the-Librarys-Users.png 774w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a user experience librarian, I need to make sure that I am considering all the sources of information that will help me better understand our students and faculty as library users. I want as much as possible to make &hellip; <a href=\"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/2012\/05\/04\/source-of-information-for-understanding-your-academic-library-users\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[15],"class_list":["post-196","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-user-experience"],"_links":{"self":[{"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/posts\/196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/comments?post=196"}],"version-history":[{"count":5,"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/posts\/196\/revisions"}],"predecessor-version":[{"id":203,"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/posts\/196\/revisions\/203"}],"wp:attachment":[{"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/media?parent=196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/categories?post=196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stephenfrancoeur.com\/beatingthebounds\/wp-json\/wp\/v2\/tags?post=196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}