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Tag Archives: IM reference

  1. Talking to IT about IM April 25, 2007

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  2. It’s ok to refer digital reference patrons to print materials…really April 20, 2007

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  3. Video IM at Ohio University April 15, 2007

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  4. QuestionPoint’s strengths and weaknesses December 13, 2006

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  5. UPenn librarians making IM friends November 2, 2006

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