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  1. Evaluating quality of answers in consortial chat reference January 21, 2009

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  2. Correction to earlier post about busiest day of the week January 20, 2009

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  3. Widgets and chat reference discussion at ALA Midwinter January 15, 2009

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  4. Most popular times of day for chat reference at Baruch January 12, 2009

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  5. Chat service at Baruch College shows increasing use January 12, 2009

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  6. Thursdays are slow for chat? January 9, 2009

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    5 comments
  7. The Free Rider Problem and Chat Cooperatives January 8, 2009

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