This fall, I’m going to be working with some colleagues from other parts of CUNY to do some research that will allow us to explore the how perceptions of the web on mobile devices and on desktop/laptop browsers affect the user experience. Specifically, we want to look at an interface where there is a mobile web version that is notably different from the traditional web interface. How distinct can the interfaces be before the user experience is notably degraded? And which interface will suffer more in the way it’s perceived?
I realize that one way to get around the problem of forked interfaces (one for desktop/laptop browser dimensions and one for mobile browser dimensions) is to focus instead on a responsive design that shifts content around depending on the device being used. But I still wonder where the break point is for responsive design, too. How much shifting of content on a page in a responsive design can be done before the user who visits a site on different devices regularly gets thrown off by the altered layouts?
It may be the case that most users have minimal issues in adjusting themselves as they use different devices to visit the same site. I’m interested now in finding literature that addresses these questions and hopeful that the research my colleagues and I are about to undertake will offer evidence with respect to interfaces in library resources.