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Presentations

2012

2010

  • “Tools for Reference Interactions.” Reference Evolution pre-conference workshop. American Library Association Annual Meeting, Washington, DC, 25 June 2010.

2009

  • “Innovation at the Reference Desk.” Suffolk Cooperative Library System, Bellport, NY, 23 November 2009.
  • “Digital Reference Options.” WebJunction webinar, 30 September 2009.
  • “Beyond Chat: Digital Reference in Academic Libraries.” Princeton University Library, Princeton, NJ, 7 August 2009.

2008

  • “Social Discovery, Social Access.” NFAIS Humanities Roundtable, New York, NY, 20 October 2008.
  • “Social Networking Sites and Reference Services.” American Library Association Midwinter Meeting, Philadelphia, PA, 12 January 2008.

2007

  • “Assessing Chat Reference.” Columbia University, New York, NY, 15 November 2007.