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Anderson, Jennifer, et al. “The UX Moment: A Weave Digital Panel, Part One.” Weave 1:2 (2015).

Francoeur, Stephen. “Testing, Testing: Virtual Reference UX.” Library Journal, 1 Jun. 2013.

Francoeur, Stephen. “Prudence and Controversy: The New York Public Library Response to Post-War Anticommunist Pressures.” Library & Information History 27:3 (2011).

Francoeur, Stephen. “Firefox at the Reference Desk.” Library Journal, 15 Dec. 2006.

Francoeur, Stephen. “An Analytical Survey of Chat Reference Services.” Reference Services Review 29.3 (2001): 189 – 204.

Blog Posts

Digital Reference

  • Sole author
  • 2003 – present

Beating the Bounds

  • Sole author
  • 2009 – present

Reference at Newman Library

Newman Library Idea Lab


  • Group author
  • 2006 – 2009

Teaching Blog at Baruch College

Book Chapters

Francoeur, Stephen. “The IM Cometh: The Future of Chat Reference.” The Desk and Beyond: Next Generation Reference Services. Eds. Sarah K. Steiner and M. Leslie Madden. Chicago: Association of College and Research Libraries, 2008. 65-80.


Francoeur, Stephen. “McCarthyism and Libraries: Intellectual Freedom Under Fire, 1947-1954.” Master’s thesis, Hunter College, 2006.


Francoeur, Stephen. The Teaching Librarian.